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Rabu, 16 Oktober 2013

RESERVATION


RESERVATION ( Pemesanan )
a.      Making a Reservation :
·         I’d like to making reservation
·         I’d like to book a double room for two nights
·         Can I make reservation for my trip to Mokpo this week?
·         I’m interested in booking...
·         Can we have a table by the window?
·         Can I reserve a table for lunch?

b.      Confirm a Reservation :
·         I’d like to confirm my reservation
·         I’d like to confirm my flight

c.       Canceling a Reservation :
·         I’m sorry to inform you that I have to cancel my flight
·         I’d like to cancel my flight, I’m sorry
·         I’m afraid I have to cancel my reservation

       Example :
       Receptionist : Hello, Sapphire Blue Inn. May I help you?
       Caller           : Hello, I’d like to book single room  for two nights this weekend.
       Receptionist : Ok. We have many rooms to reserve for this weekend.
       Caller            : How much it cost?
       Recepcionist : It cost $ 129 dollars/night
       Caller            : Never mind.
       Recepcionist : Could you tell me your name?
       Caller            : Dennis. Dennis Park. P-A-R-K
       Recepcionist : Ok, Mr. Park, see you next week.
       Caller            : Okay!

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